Regional Autoselections Ltd respects your privacy and is committed to handling your personal information responsibly when you use our website, contact us, request a vehicle, submit a trade-in or sell-your-car enquiry, request financing assistance, make a booking or otherwise interact with our services.
1. Information We Collect
Depending on the service you use, we may collect information such as your name, phone number, email address, location, identification details, vehicle registration, vehicle make and model, year, mileage, condition, defects, photographs or other uploaded files, vehicle preferences, financing or trade-in information, M-PESA registered phone number and information you provide when communicating with us.
2. How We Use Your Information
We use information you provide to respond to enquiries, contact you about your request, assess and process trade-ins, evaluate vehicles, arrange vehicle sales, provide financing or insurance assistance, process bookings and payments, provide customer support, improve our services and maintain appropriate business records.
3. Communication
When you submit an enquiry or request through our website, we may contact you using the phone number, email address or other contact details you provide. This may include follow-up regarding your vehicle enquiry, trade-in, financing request, booking or other service you requested.
4. Vehicle Information and Uploaded Files
Information about your vehicle and files you submit may be reviewed by our authorised staff or representatives for the purpose of evaluating your request, providing a valuation, arranging a sale or trade-in, or delivering the requested service.
5. M-PESA and Payments
Where you use our M-PESA booking facility, information required to initiate or complete the payment process may be processed for that transaction. We do not request or store your M-PESA PIN through this website.
6. Cookies
We may use cookies or similar technologies to remember preferences, improve website functionality and understand how visitors use our website. Where applicable, you can manage your cookie choice through the cookie controls provided on the website.
7. Sharing of Information
We do not sell your personal information. Information may be shared with authorised service providers, payment or technology providers, professional advisers, business partners or relevant authorities where reasonably necessary to provide a requested service, operate our business, comply with legal obligations or protect our rights.
8. Data Security
We take reasonable technical and organisational measures to protect information against unauthorised access, misuse, loss or disclosure. However, no online system can be guaranteed to be completely secure.
9. Data Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records, resolve disputes, comply with legal obligations and protect our legitimate business interests.
10. Your Privacy Rights
Subject to applicable law, you may have rights concerning your personal information, including the right to request access to information we hold about you, request correction of inaccurate information, object to or restrict certain processing, or request deletion where legally applicable.
11. Contact Us
If you have a question about this Privacy Policy or how your information is handled, contact Regional Autoselections Ltd through the contact details provided on our website.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements. The latest version will be published on this page.
Last updated: September 2026